![]() Before customers may finalize their membership purchase, they must check a box confirming their agreement to the provided terms - your authorization of future shipments and associated charges was provided by checking this box to complete your initial order. Information regarding the terms of the online offer and the continuity program is provided in the shopping cart prior to any personal information being entered: these terms are bold and in the same size font as the rest of the page. We do make every effort to be forthcoming regarding our promotions and offers for Crepe Erase via the website, TV infomercials, inbound sales phone line, print materials, product packaging, and billing. Replenishment customers are offered many great benefits including discounted prices, free gifts, the ability to customize future shipments, and the ability to customize shipping frequency. ![]() While we do offer the ability to purchase Crepe Erase products without a replenishment account, customers who choose to place one-time orders are only offered our retail prices. Our records reflect that you enrolled online for automatic shipments of Crepe Erase on February 1, 2023. We take these complaints very seriously and appreciate the time you have taken to let us know about your experience. ![]() We received your inquiry and sincerely apologize for any miscommunication. Thank you for contacting us through the Better Business Bureau.
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